Code of Professional Conduct

As a member of ITI, I adhere to its Code of Professional Conduct. Contact me now.

The following is only the introduction of the CPC. Please visit ITI page for full information.

Copyright © ITI, all rights reserved.


  1. Introduction

1.1 The Institute of Translation and Interpreting (“the Institute”) is a membership organisation and the professional body for qualified translators and interpreters in the UK. Its membership includes both individual members and corporate members (companies and organisations).

1.2 We welcome corporate membership from companies and organisations that share our core values. Ultimately, such corporate membership is at the discretion of the Institute and is based on sharing the Institute’s principles of practice and professional values.

1.3 Adherence to the standards of conduct, competence and practice set out in this Code of Professional Conduct (“the Code”) are fundamental requirements of membership of the Institute. The Code sets high standards for the Institute’s members.


  1. The purpose of the code

2.1 Through this Code, the Institute can ensure that the highest standards are consistently maintained amongst its members.

2.2 All members must commit themselves to uphold and maintain the standards set out in the Code, which includes the spirit of the Code as well as its express written terms, and must agree to comply with all reasonable requests to investigate breaches of the Code. Members must act in good faith and take all reasonable steps to resolve disputes and breaches of the Code before official complaints for breach are made to the Professional Conduct Committee.

2.3 A breach of the Code or a dispute that cannot be resolved satisfactorily by the member(s) acting in good faith under clause 2.2 above, which comes to the Institute’s attention, howsoever it comes to the Institute’s attention, including by written communication, by telephone or via a third party, suggesting that a member’s conduct may not be compliant with the Code, will be reviewed by the Professional Conduct Committee in accordance with the Procedure for breach of this Code of Professional Conduct.

2.4 Members must ensure that they comply with all relevant legal obligations. It is not the remit of the Code to set out all the legal obligations applicable to the Institute’s members.

2.5 Any member found to be in breach of the Code may be subject to disciplinary action, up to and including revocation of membership, by the Institute.


  1. Principles of practice

3.1 Members are required to act in accordance with the following principles:

  • Principle 1 – Honesty and integrity
  • Principle 2 – Professional competence
  • Principle 3 – Client confidentiality and trust
  • Principle 4 – Relationships with other members


  1. Professional values

4.1 Members are required to act in accordance with the following professional values:

  • To convey the meaning between people and cultures faithfully, accurately and impartially
  • To hold in confidence any privileged and/or confidential information entrusted to us in the course of our work
  • To represent our qualifications, capabilities and responsibilities honestly and to always work within them
  • To enhance those capabilities at every opportunity through continuing education in language, subject field and professional practice
  • To act collegially by sharing knowledge and experience
  • To define in advance by mutual agreement and to abide by the terms of all business transactions among ourselves and with others
  • To ask for and to offer due recognition of our work and compensation commensurate with our abilities. (This does not exclude members providing pro bono work where appropriate.)
  • To endeavour in good faith to resolve amongst ourselves any dispute that arises from our professional interactions.